Privacy Policy

Effective Date: November 21, 2024

1. Introduction

Welcome to Hadronlink Connectus. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information. It applies to the use of the Hadronlink Connectus mobile app, the Hadronlink Connectus application, and the Hadronlink website at https://www.hadronlink.com.

If you have any questions, please contact us at ciso@hadronlink.com.

2. Information We Collect

• Name and Email: For account creation and communication.
• Phone Number: For SMS-based Multi-Factor Authentication (MFA).
• Location (GPS): For app functionality.
• Cookies: To monitor website traffic and improve user experience.

3. How We Use Your Data

• Authentication MFA: Sending SMS via our service provider, Twilio.
• Improving Services: Personalizing and enhancing user experience.
• Cookies: Tracking traffic and usage patterns on the website.

4. Data Sharing

Your data is not sold or shared with third parties except for:

• Twilio: Used solely for sending SMS for authentication MFA.

5. Data Retention and Deletion

• Retention: We retain your data while you use the application.
• Deletion: You can request account and data deletion directly via the app. Once requested, all your data will be permanently deleted.

6. Security Measures

We implement advanced measures to protect your data:

• Encryption of data in transit and at rest.
• Firewalls to prevent unauthorized access.
• Multi-Factor Authentication (MFA) for secure access.

7. Compliance

We adhere to the following regulations:

• GDPR: Protecting user data in Europe.
• PIPEDA: Privacy for users in Canada.
• A2P 10DLC: Compliance for SMS authentication.
• PCI DSS: While we do not process payments, we follow best practices for security.

8. Cookies

We use cookies to:

• Monitor website traffic.
• Enhance user experience.

You can disable cookies in your browser settings at any time.

9. User Rights

You have the right to:

• Access the data we collect.
• Rectify inaccurate information.
• Request deletion of your personal data.
• Opt-in or opt-out of marketing communications.

Contact us at ciso@hadronlink.com to exercise these rights.

10. Consent

Your consent is explicitly obtained for all purposes listed above. During registration, you are informed about SMS usage for MFA, including potential carrier charges.

11. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated through the app or website.

12. Contact

For privacy-related inquiries:

• Email: ciso@hadronlink.com

Thank you for trusting Hadronlink Connectus. Your privacy is our priority.